Terms and Conditions

Booking
Bookings can be made via telephone, email or online and will be confirmed via email upon receipt of a deposit payment.

Deposit
We kindly request a deposit equal to the cost of the first night’s stay per room booked.

Cancellation
In the event of you having to cancel your stay, we will, where availability allows, reschedule your visit to another date.  If this is not possible and you are cancelling less than 14 days prior to your arrival, we will ask for payment to cover the cost of your first night’s stay.  For cancellations made more than 14 days prior to your arrival, we will refund any deposit paid less £25 to cover our administration costs.

Prices
The price you pay will be the amount agreed at the time of booking.

Payment
We are able to accept payment via cash, cheque, bank transfer, Paypal, and most major cards.

Please remember to settle any outstanding bill prior to your departure.

Occupancy
We request that you observe the occupancy guidelines for your room.

Check in & Out
Your room will be available from 4pm on the day of arrival.
We ask that you vacate your room by 10.30am on the day of departure and ensure all keys are returned.
By prior arrangement we can be flexible on check in and out times.

Smoking
The bed and breakfast is a designated non-smoking area and we request that all guests respect this.  We have no objections to guests smoking in the garden.

Damage
We acknowledge that accidents do happen.  All damage and breakages are the responsibility of you the guest.  We request that you notify us of any damage or breakages prior to the end of your stay.  We reserve the right to charge you for repairing any damage, additional cleaning or replacing broken items that go beyond what would normally be expected.

Complaints
If you have any issues at all during your stay, we request that you make us aware at the earliest convenience in order that we can take the necessary action to resolve the matter.

Personal belongings
Personal belongings are your responsibility during your stay.