Bed & Breakfast and Holiday Cottage

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Booking Terms & Conditions

Terms and Conditions

Booking

Bookings can be made via telephone, email or online via our website and will be confirmed via email upon receipt of a deposit payment.

Deposit for B&B guests

We kindly request a deposit equal to the cost of the first night’s stay per room booked.

Deposit for Cottage rental

We kindly request a deposit of £100 per booking.

Cancellation

For the remainder of 2021, we have implemented a more flexible cancellation policy for both B&B rooms and the cottage. This is to help those guests impacted by changes in travel restrictions and other regulations imposed by the Welsh Government during the Covid 19 pandemic.

In the event of you having to cancel your stay, we will, where availability allows, reschedule your visit to another date. If this is not possible and you are cancelling more than 7 days before your stay we will refund your deposit. For cancellations received less than 7 days prior to your arrival, we will ask for payment to cover the cost of your first night’s stay in a B&B room or the deposit of £100 for the cottage. 

Should your stay be affected by Covid regulations, you develop Covid-19 symptoms or have to self isolate at short notice, please get in touch as we will be more than happy to change the date of your stay.

Prices

The price you pay will be the amount agreed at the time of booking.

Payment

We are able to accept payment via card (Visa or Mastercard), cash, bank transfer or Paypal.

Please remember to settle any outstanding bill prior to your departure.

Occupancy

We request that you observe the occupancy guidelines for your room or the cottage.

Check in & Out

Your accommodation will be available from 4pm on the day of arrival.

We ask that you vacate your accommodation by 10 am on the day of departure and ensure all keys are returned.

By prior arrangement, we can be flexible on check-in and out times if availability allows.

Smoking

The Old Rectory is designated non-smoking throughout and we request that all guests respect this. We have no objections to guests smoking in the garden.

Your responsibilities

For the whole of the period during your stay, you will be responsible for your accommodation and will be expected to take reasonable care of it. The property and all equipment in your accommodation must be left clean and tidy at the end of your stay. We also request that you respect other guests staying at The Old Rectory, us – the owners and our neighbours by keeping noise to a minimum.

Damage

We acknowledge that accidents do happen. All damage and breakages are the responsibility of you the guest. We request that you notify us of any damage or breakages prior to the end of your stay. We reserve the right to charge you for repairing any damage, additional cleaning or replacing broken items that go beyond what would normally be expected.

Complaints

If you have any issues at all during your stay, we request that you make us aware at the earliest convenience in order that we can take the necessary action to resolve the matter.

Personal belongings

Personal belongings are your responsibility during your stay.

What Our Guests Say

  • Cedar Cottage is lovely, very much home from home. Catherine is friendly and on hand if you need any guidance. We have stayed before in the B&B which we also enjoyed.
    April '22 - Guests from Sutton Coldfield
  • Loved your self catering cottage. Perfect for a couple with everything we needed for our stay. All beautifully presented and very clean. Thank you so much
    June '22 - Guests from Worthing
  • 'Wonderful B&B'
    Wonderful bed and breakfast accommodation. The twin room was spacious and extremely clean. Comfortable beds. Excellent choice at breakfast and everything was delicious. Catherine is a very welcoming, helpful host, nothing was too much trouble. Would definitely stay again if visiting that area.
    Aug '22 - Booking.com
  • 'Excellent in every way' Beautiful location, very friendly and helpful , lovely room, comfortable bed, wonderfully quiet location, and beautiful area.
    Sep '22 - Booking.com
  • 'Exceptional stay'
    Can't fault the place at all! Homely feel and very welcoming by the host
    Dec '22 - Booking.com
  • I can't remember how many times I've stayed with Catherine and Mike. It is simply home away from home.
    Clipper fair trade hot chocolate in my room is a good place to start!
    Opening my window in the morning, winter sun - just - on the hill opposite, the only sound, the stream outside.
    Homemade bread, a host who clearly cares about their guests - simple things make this place special.
    Thank you again.
    Dec '22 - Guest from Cardiff
  • Received a warm welcome. Room and breakfast very nice and it is a charming house in a very picturesque part of rural Denbighshire.
    Jan '23 - Guests from Merthyr Tydfil


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